Terms of Service

Updated: October 9, 2026

1. Acceptance of Terms

These Terms govern your access to and use of DuoHelix, an independently operated product based in the United Arab Emirates. By creating an account or using the Platform, you agree to these Terms. If you use the Platform for an organization, you confirm that you are authorized to accept these Terms on its behalf.

The application records the version of these Terms accepted, the time of acceptance, and the related Privacy Notice version acknowledged. You can request a copy of this record through Account & Privacy settings.

Any future changes that require notice or consent under applicable law must be presented to users accordingly.

2. Service Description

DuoHelix is a decision intelligence platform that helps cleantech founders and business leaders analyze strategic decisions using:

3. User Accounts

3.1 Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3.2 Account Registration

You agree to provide accurate, current, and complete information during registration. You are responsible for updating your information to keep it accurate.

3.3 Account Termination

You can permanently delete your account and its DuoHelix records from Account & Privacy settings after a recent sign-in. Copies already processed by Firebase, OpenAI, Vercel, or provider backups may remain under those providers’ retention rules. We may suspend or terminate accounts for unlawful use or material violations of these Terms, subject to applicable law.

4. Acceptable Use

You agree not to use the Platform for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Platform. Specifically, you agree not to:

5. Intellectual Property Rights

5.1 Our IP

DuoHelix or its licensors own the Platform software, product design, and branding, subject to third-party rights. Company case records and research may rely on third-party sources; original source material remains subject to its own rights and permitted uses as described in Sections 5.2 and 9.

5.2 Case Study Library

Case records summarize third-party companies and link to source material where available. The operator represents that it has a lawful basis to include the summaries in the Platform. Original source material may be owned or licensed by others; access to a case record does not give you a right to republish that source material, so check the linked source's terms.

5.3 Your Content

You retain rights you hold in decisions, business information and other content you submit ("Your Content"). You authorize the operator and its service providers to process, transmit and store it as needed to provide the features you request, including sending extracted document text and report context to OpenAI for AI processing as described in the Privacy Notice. The current application does not add your reports to the shared company case library.

5.4 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Platform for your personal business decision-making purposes only. This license does not permit you to redistribute, resell, or sublicense the Platform.

6. AI and Third-Party Services

6.1 External Data Integration

The application uses these providers for its current features:

6.2 Data Accuracy

AI output and case-record summaries can be wrong, incomplete or out of date. Source links are provided where available. Check source material and obtain qualified advice before relying on a recommendation or making a consequential business, legal or financial decision. Reports are not calibrated probability forecasts.

6.3 API Rate Limits and Availability

Third-party services are subject to their own terms, availability and data controls. The current reports do not include a live market-data feed.

7. Limitations of Liability

7.1 No Professional Advice

DuoHelix provides information and analysis tools only. The Platform is not a substitute for professional legal, financial, or business advice. All analysis, reports, and recommendations are for informational purposes only.

7.2 No Warranty

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7.3 Limitation of Damages

IN NO EVENT SHALL DUOHELIX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7.4 Rights Required by Law

Nothing in these Terms excludes or limits a right or liability that applicable law does not allow to be excluded or limited. No paid subscription is currently offered in the application.

8. Indemnification

No user indemnification obligation is imposed under these Terms. Any future change to this section will be presented as a Terms update.

9. Case record use

Case records may link to public or licensed third-party sources. Use and redistribution of those sources are governed by their owners' terms. Do not use the application to scrape or systematically copy the case library.

10. Fees

No paid subscription or billing flow is currently offered in the application. Any future paid feature must show its price, renewal, cancellation and refund terms before purchase.

11. Suspension or Termination

We may suspend or terminate your access to the Platform without notice if we determine that:

You may delete your account from Account & Privacy settings. Export any records you want to keep first; provider retention schedules may continue to apply.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of the United Arab Emirates, subject to mandatory laws that apply to you. Disputes may be brought before a competent court in the United Arab Emirates. Nothing in this section limits rights or remedies that applicable law makes mandatory.

12.2 Arbitration

These Terms do not require arbitration. You may bring a dispute before a competent court as described above.

12.3 Small Claims Exception

Any simplified or small-claims procedure available under applicable law remains available to you.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and DuoHelix regarding your use of the Platform and supersede all prior agreements and understandings.

15. Contact Information

For questions about these Terms, contact us at:

DuoHelix, independently operated from the United Arab Emirates

Email: shreyram25@gmail.com

Website: www.duohelix.me

Last Updated: October 9, 2026.